Question 1

Does Dhanrivo lend money?

Accepted Answer

No. Dhanrivo is a Lending Service Provider (LSP). Loans are sanctioned and disbursed by our RBI-registered NBFC partner, named in your offer and on our Lender Partners page.

Question 2

Who can apply?

Accepted Answer

Indian residents aged 21–58, salaried or self-employed, with a monthly income of at least ₹15,000 and an Aadhaar-linked mobile number.

Question 3

How much can I borrow?

Accepted Answer

From ₹5,000 to ₹1,00,000, depending on the lender's assessment.

Question 4

Will checking eligibility affect my credit score?

Accepted Answer

No. Seeing your offer uses a soft enquiry. A hard enquiry happens only if you choose to proceed.

Question 5

What documents do I need?

Accepted Answer

PAN card, Aadhaar, Last 3 months' bank statement. Everything is done digitally.

Question 6

What will the loan cost me?

Accepted Answer

Your interest rate, processing fee and all-inclusive APR are shown before you apply and in the Key Fact Statement before you sign.

Question 7

Can I repay early?

Accepted Answer

Yes. Prepayment charges: Nil.

Question 8

What if I miss a payment?

Accepted Answer

Late charges apply as per the lender's policy in your KFS, and it may affect your credit score. Contact support early — we'll help you find options.

Question 9

Can I cancel after signing?

Accepted Answer

Yes, within the 3-day cooling-off period, by repaying the principal and proportionate APR, with no penalty.

Question 10

How do I raise a complaint?

Accepted Answer

Contact support first. If unresolved, write to our Grievance Redressal Officer. If it is still unresolved after 30 days, you can approach the RBI Ombudsman at cms.rbi.org.in.

Frequently asked questions

The essentials

Application

KYC

Repayment

Account

Fraud & Safety

Your loan is a few taps away

Frequently asked questions

The essentials

Does Dhanrivo lend money?

Who can apply?

How much can I borrow?

Will checking eligibility affect my credit score?

What documents do I need?

What will the loan cost me?

Can I repay early?

What if I miss a payment?

Can I cancel after signing?

How do I raise a complaint?

Application

How long does an application take?

Can I save and continue later?

Why was my application not approved?

Can I change the amount after applying?

KYC

Which documents are needed for KYC?

Why do you need my PAN?

My KYC failed. What now?

Repayment

How do I repay my loan?

Can I prepay or close early?

What if my payment bounces?

Account

How do I log in?

How do I change my mobile number?

How do I delete my data?

Fraud & Safety

Someone asked me to pay a fee before my loan. Is that real?

Will Dhanrivo ever ask for my OTP?

How do I spot a fake loan app?

Your loan is a few taps away